8 Great Reasons to Choose Firehouse Exteriors
All Locations Firefighter Owned & Operated
100% Satisfaction Guarantee
Lifetime Warranty on Materials & Labor
Contractors are Pre-screened & Insured
Every Job Supports A Nonprofit
24/7 Customer Care
No Fake Reviews
90-Day Deductible Payment Terms
All Locations Firefighter
Owned & OperatedAll our locations are independently owned and operated by current or former firefighters. These individuals take responsibility seriously and are team players who are ethical, honest and trustworthy.
Just ask yourself this question:
"Would you trust a local firefighter franchise owner over a typical roofing salesperson?"
Most people would respond with a resounding "yes!"
100% Satisfaction Guarantee
We back every job with a 100% satisfaction guarantee. If you're not happy, we’re not happy. Just tell us the issue and we'll work to make it right.
Lifetime Warranty on Materials & Labor
Defects in materials are covered under the manufacturer's limited lifetime warranty and workmanship is covered under our lifetime labor warranty. If any part of the roof should fail because of a materials or workmanship defect, we’ll fix it for as long as you own your home. (new storm damage is not covered)
Every Job Supports a Nonprofit
- Firehouse Exteriors is a socially responsible organization and believes in giving back to the communities it serves. When you hire Firehouse Exteriors for your roofing or restoration project, a percentage of the sale is donated to a nonprofit.
Contractors are Pre-screened & Insured
Selecting a contractor can be a time-consuming process filled with uncertainty and fear. We've all heard about the nightmares a friend or relative has had with some unethical contractor.
- All Firehouse Exteriors franchised owner operators go through an exhaustive screening process before they can become a franchisee and must carry all proper insurance coverages according to our contractual requirements.
24/7 Customer Care
Firehouse Exteriors prides itself on first-in-class 24/7 customer care. You have three options:
- Use our "Chat" feature.
- Send an email: customercare@firehouseexteriors.com
- Speak with a Customer Care representative from 8am - 8pm, M-F (MT)
- Use our "Chat" feature.
No Fake Reviews
A common complaint about online referral services is the alarming number of fake reviews. It’s not uncommon for small businesses to have their family and friends write positive reviews about the business. Sometimes, bogus negative reviews are written about a competitor’s business. In short, posted reviews on the Internet many times are not reliable.
90-Day Deductible Payment Terms
It always seems that disasters happen at the most inconvenient times! Most homeowner policies have a deductible, which, under most state laws must be paid by the policy holder. Firehouse Exteriors has a unique program that allows homeowners to pay their deductible in three installments over 90 days, at no interest.